How do I get access to the platform?
To be able to access the platform, you will be required to provide your login details. If they are correct, you will then be able to use the system.
How do I renew my License?
To renew your license, log in to the system, go to "My Licences", check for your license of category "Professional Licence", click on the license number, click "Renew License"
How do I change my profile picture?
To change your profile picture, log in to the system, go to "My profile", click "edit picture" button and then upload profile picture.
How do I upgrade my qualification?
To upgrade, complete the full registration process. Then click the Upgrade Registration button. Add education, location, attach documents. Please proceed with the payment and complete the transaction.
How do I download my licence/extract?
To download your licence, go to my Products and click the professional licences tab. Click on the licence number to view the licence details page. Then click the "Download licence/extract" button
How do I view Running CPD Activities?
To view running CPD Activites, click on "CPD Activities" tab on the frontend
How do I view my CPD Points?
To view your CPD Points, log in to the system, click on "My CPD" tab on the navigation menu
I forgot my password. How can I reset it?
On the login page, click on the "Forgot Password" link. You will be prompted to enter the email address associated with your account. Please make sure it's the same email address you used during registration. After entering your email address, click on the "Send" button. Check your email inbox for a message from us. This email will contain a link to reset your password.
How do I register on the ehealth portal?
To register on the portal, login to your account. On the Dashboard click the "Full Registration" link on the first tab.
How do I update my profile on the ehealth portal?
To update your profile on the portal, login to your account. On the Dashboard tap the "My Profile" tab to see the "Update Bio Info" button. Click it to see the update profile form which you fill then conclude by clicking the "Update" button at the end
How do I continue with my application
To continue with your application, login to your account. On the Dashboard tap the "My Applications" tab to see your existing applications. Click on one to continue.
Where can I find my certificates and licences
To find your licences/ certificates, login to your account. On the Dashboard tap the "My products" tab to see your existing licences and certificates.
Where can I find the user manual
Find the user manual, on the dashboard by clicking the "User Manual" tab.
How do i logout of the app
While loggedin, in the upper right corner is your name with a tiny button pointing down, click on it to see the available options then proceed to logout which is the last option.
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